SMS Privacy Policy (Informational Alerts Only)
Last Updated: August 30, 2026 1to1 Mortgage — www.1to1mortgage.net
1. Information We Collect
1.1 Information You Provide Directly
Name
Email address
Phone number
Consumer‑submitted inquiries
Property or mortgage‑related questions
1.2 Automatically Collected Information
IP address
Browser type
Device information
Website usage analytics
1.3 No Credit‑Bureau or Prescreened Data Used
Our SMS informational alerts program does not use prescreened consumer data, credit‑bureau data, or firm‑offer eligibility criteria.
2. How We Use Your Information
We use personal information to:
Send informational mortgage alerts
Respond to consumer inquiries
Provide homeowner guidance
Maintain compliance with carrier and regulatory requirements
Improve website performance
We do not sell personal information.
3. SMS Communications
You receive SMS messages because:
You opted in verbally, online, or via keyword
You requested informational updates
You interacted with our website or services
You may opt out at any time by replying STOP. Message frequency varies. Message and data rates may apply.
4. Sharing of Information
We may share information with:
Licensed mortgage professionals
Compliance vendors
SMS service providers
We do not share mobile opt‑in data with third parties for marketing.
5. Data Security
We use industry‑standard security measures including:
Encryption in transit and at rest
Access controls
Secure storage
Regular audits
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Access
Correction
Deletion
Information about data sharing
To submit a request: [email protected] 415‑577‑4942
7. Contact Information
1to1 Mortgage Attn: Privacy Officer 491 Lea Court Novato, CA 94945 [email protected] 415‑577‑4942